Privacy Policy

Welcome to the Sultan Baklava webshop, owned and operated by Musco BV (VAT Number: BE0751739607). We are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website, located at Koolmijnlaan 56, 3580 Beringen.

Information We Collect

We only collect the necessary personal information required to process and complete your orders. The data we collect includes:

– Username
– Password
– Delivery address
– Email address
– Phone number

We do not collect or store any sensitive payment information, as all payments are securely processed via WooPayments, a trusted third-party payment gateway.

How We Use Your Information

The personal data you provide is used for the following purposes:
– To process and deliver your orders
– To manage your account and provide customer support
– To send you notifications related to your order (e.g., confirmation and shipping updates)
– To respond to any inquiries you may have

We do not use any plugins (such as Google Analytics or others) that track, store, or collect additional data beyond what is necessary to fulfill your orders.

Data Storage and Protection

We take data security very seriously. All user accounts are password-protected, and we implement strict security measures to safeguard your personal information. Access to this data is limited to authorized personnel only.

We will retain your personal data for as long as it is necessary to fulfill your order or as required by law.

Payments

All payment transactions on our webshop are processed securely through WooPayments. We do not store or handle your payment card information.

Sharing of Data

We do not share, sell, or disclose your personal information to third parties, except as necessary to fulfill your orders (e.g., sharing your address with the delivery service).

Your Rights

You have the right to:
– Access the personal information we hold about you
– Request corrections or updates to your personal data
– Request the deletion of your personal data, unless we are required by law to retain it
– Opt-out of receiving marketing communications

Cookies

We use minimal cookies only for essential site functions such as logging in and shopping cart features. These cookies do not track personal data or usage patterns.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you via email.

Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at:

**Sultan Baklava**
Koolmijnlaan 56,
3580 Beringen, Belgium
Email: info@sultanbaklava.be
Phone: +32471792066